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Member Related

  • What happens to the extended warranty for products registered under the old account if I have cancelled the old account and registered a new one?
  • Where is the official Jackery online shop on Shopify located?
  • No verification code received
  • Order histories are not displayed after logging in on the homepage.
  • Display: Member ID does not exist, login not possible
  • Can the email address for account registration be changed?
  • How do I delete my Jackery account?
  • Can I merge multiple Jackery accounts into a single account?
  • How do you receive your Jackery membership rewards?
  • Is it possible to log in to a member account without entering a password?
  • How can a member account be created?
  • What is "Membership Registration"?
  • How can I cancel my subscription?
  • How to change the password of the member account?
  • How to change the email address of the member account?
  • Account Registration Failed – What to Do?
  • Forgot password and unable to reset via "Forgot password"?
  • The message "Invalid password format" appears during registration. What should I do?
  • “Network error” displayed during registration. What should I do?
  • The message "Invalid email address" appears during registration. What should I do?
  • Why can't order histories be displayed after logging in?
  • The message "Member ID not found" appears during login. What should I do?
  • Can I change the email address registered to my account?
  • How can I delete my Jackery account?
  • Can I merge multiple Jackery accounts into a single account?
Jackery Europe
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