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  1. Jackery Europe
  2. Portable Power Station
  3. Troubleshooting

Troubleshooting

  • Fault Code
  • USB automatically turns off
  • USB port has no fast charging function
  • USB port cannot output
  • Solar charging power does not reach the expected level
  • Solar panels cannot be charged after connecting with 100Plus
  • Car charger cannot be fully charged in time
  • Car chager can charge but the power is lower than the nominal
  • No response when car charger charges 100Plus
  • Charger and the power housing get hot during charging
  • The device cannot be fully charged in time when using the charger
  • Charger charging power is relatively low when using an charger
  • 100Plus has no response when charging
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