Jackery Support
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Recent activity by Jackery Support-
How to solve the problem that the USB port cannot output or be used
The USB port of the energy storage power supply cannot output, which may be caused by internal faults in the output cable connection, energy storage capacity, or energy storage. If your power suppl...
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How to solve the problem that the USB port automatically closes after being used for a period of time and cannot be used anymore
The USB port of the energy storage power supply automatically closes after a period of normal use and becomes unusable. This may be caused by the energy storage power supply running out of power, s...
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How to solve the problem of USB output turning off immediately (green indicator light goes out)
The USB output of the energy storage power supply turns off immediately (the green indicator light goes out and the output is interrupted). This may be caused by the external USB device power excee...
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How to solve the problem that the USB can be used normally, but the green indicator light is not on
The USB energy storage power supply can be used normally, but the USB indicator light does not light up. This may be caused by damage to the indicator light or a fault in the light circuit. If you ...
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How to solve the problem of abnormal symbols being displayed and being unusable？
If the energy storage power supply display shows abnormal symbols and cannot be used, it may be caused by internal failure of the power supply, external environment, or improper use. If your power ...
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How to solve the screen black screen, white screen, display incomplete problem
Abnormalities in the screen display of the energy storage power supply may be caused by problems with the screen itself, problems with the screen display circuit, and problems with the control soft...
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How to maintain the JACKERY energy storage power supply?
Correct use and maintenance of the energy storage power supply can effectively extend the service life and reduce the occurrence of malfunction. If you want to understand the use and maintenance, p...
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How to solve the problem of EPS (Emergency Power Standby) function not working
EPS inoperability can be caused by external conditions insufficient power from the storage power supply and internal malfunctions. If your power supply is experiencing any of the following problems...
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How to solve the problem that the car charger automatically stops output after working for a period of time
The car charging port automatically stops output after working normally for a period of time, which may be caused by exhaustion of energy storage, low-power load mode design, or internal failure of...
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How to solve the problem that the car charging port cannot be used
How to solve the problem that the car charging port cannot be used The failure to output from the cigarette lighter port (car charger port) of the storage power supply may be caused by external ele...