How to solve the problem that the USB can be used normally, but the green indicator light is not on

The USB energy storage power supply can be used normally, but the USB indicator light does not light up. This may be caused by damage to the indicator light or a fault in the light circuit. If you have the following issues with your power supply, follow the steps in this article to troubleshoot and resolve the indicator light issue.

Phenomenon: USB output is normal, but the green switch indicator light does not light up.

Please follow the steps below to troubleshoot and resolve output issues.

Step 1: Check the energy storage power supply display

The display shows normally that the USB device consumes power. Check whether all USB ports are functioning normally and reset them (a fault in the indicator light circuit or a broken indicator light will cause the indicator light to not light up). If there is no improvement, direct after-sales service.

Solution: Contact customer service personnel for after-sales processing.