Jackery Support
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Recent activity by Jackery Support-
How to solve the problem of abnormalities in the expansion of energy storage power supply (connection to the power addition package)
Abnormalities in connecting the energy storage power supply to the power addition pack (capacity expansion) may be caused by internal problems with the power addition pack, the connecting cable, or...
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How to solve the problem of low charging power of energy storage power supply
Charging problems with an energy storage power supply can be caused by problems with the connection between the energy storage power supply and the charger (charging cable) or power outlet, problem...
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How to solve the problem of device getting hot when charging?
The hotness of the storage power supply device while charging may be caused by the storage power supply charger, the usage environment or internal malfunction. If your power supply has the followin...
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How to solve the problem of abnormal display when charging energy storage
Abnormal display when charging the energy storage power supply may be caused by the internal failure of the energy storage power supply. If you encounter the following problems when charging the st...
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How to solve the problem of displaying F6 fault symbol on AC output
If the storage power supply displays F6 fault when AC output, this may be caused by the power of the connected devices of the storage power supply exceeding the rated power of the storage power sup...
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How to solve the problem of low charging power of energy storage power supply
Low charging power of an energy storage power supply can be caused by high residual power level of the power supply, charger malfunction, and internal malfunction of the energy storage power supply...
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How to solve the problem that the energy storage power supply can not be fully charged (not to 100%)
The problem of the energy storage power supply not charging fully (not able to charge to 100%) may be: the total time of charging is not up to standard, charger problem, internal failure of the ene...
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How to solve the problem that electrical equipment cannot be used when the power supply is AC output
Some electrical devices cannot be used when the storage power supply is AC output, which may be due to the rated power of the electrical devices exceeding the rated power of the storage power suppl...
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How to solve the problem of electrical equipment not working after AC connection?
After the AC output is connected to an electrical appliance, the appliance cannot be used, which may be caused by a problem with the external electrical appliance or an internal malfunction of the ...
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How to solve the problem that some of the electrical devices cannot be used after connecting the car charging port (cigarette lighter port) of the energy storage power supply to the electrical devices?
The problem of some electrical devices not working after connecting the car charger port (cigarette lighter port) of the energy storage power supply may be due to the existence of peak startup curr...