Jackery Support
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Recent activity by Jackery Support-
The display shows nothing
We sincerely apologize for any inconvenience this has caused. Please connect the AC charging cable to the device and check whether the LCD screen lights up within 1 minute. If it does not, record a...
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The display shows nothing
We sincerely apologize for any inconvenience this has caused. Please connect the AC charging cable to the device and check whether the LCD screen lights up within 1 minute. If it does not, record a...
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The display shows nothing
We sincerely apologize for any inconvenience this has caused. Please connect the AC charging cable to the device and check whether the LCD screen lights up within 1 minute. If it does not, record a...
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The display shows nothing
We sincerely apologize for any inconvenience this has caused. Please connect the AC charging cable to the device and check whether the LCD screen lights up within 1 minute. If it does not, record a...
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The display shows nothing
We sincerely apologize for any inconvenience this has caused. Please connect the AC charging cable to the device and check whether the LCD screen lights up within 1 minute. If it does not, record a...
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Unable to charge from the outlet
We sincerely apologise for any inconvenience caused.Please ensure the following when charging your device using AC power:1. Reset the devicePress and hold both the Power and USB buttons simultaneou...
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Unable to charge from the outlet
We sincerely apologise for any inconvenience caused.Please ensure the following when charging your device via AC power:1. Reset the devicePress and hold both the Power button and the USB button sim...
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Unable to charge from the outlet
We sincerely apologise for the inconvenience caused.Please ensure the following when charging your device via AC power:1. Reset the devicePress and hold both the Power and USB buttons simultaneousl...
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Unable to charge from the outlet
We sincerely apologise for any inconvenience this has caused.When charging your device via AC power, please ensure the following:1. Reset the devicePress and hold both the Power button and the USB ...
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Unable to charge from the outlet
We sincerely apologise for the inconvenience caused.When charging your device via AC power, please ensure the following:1. Reset the device.2. Ensure the charging cable is securely connected: unplu...