Jackery Support

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Articles

Recent activity by Jackery Support Recent activity Votes

  • Unable to charge from the outlet

    1. Explorer 3000 V2
    2. Troubleshooting

    We sincerely apologise for any inconvenience caused.Please ensure the following when charging your device using AC power:1. Reset the devicePress and hold both the Power and USB buttons simultaneou...

    • Jackery Support
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Unable to charge from the outlet

    1. Explorer 2000 V2
    2. Troubleshooting

    We sincerely apologise for any inconvenience caused.Please ensure the following when charging your device via AC power:1. Reset the devicePress and hold both the Power button and the USB button sim...

    • Jackery Support
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Unable to charge from the outlet

    1. Explorer 1000 V2
    2. Troubleshooting

    We sincerely apologise for the inconvenience caused.Please ensure the following when charging your device via AC power:1. Reset the devicePress and hold both the Power and USB buttons simultaneousl...

    • Jackery Support
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Unable to charge from the outlet

    1. Explorer 500 V2
    2. Troubleshooting

    We sincerely apologise for any inconvenience this has caused.When charging your device via AC power, please ensure the following:1. Reset the devicePress and hold both the Power button and the USB ...

    • Jackery Support
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Unable to charge from the outlet

    1. Explorer 240 V2
    2. Troubleshooting

    We sincerely apologise for the inconvenience caused.When charging your device via AC power, please ensure the following:1. Reset the device.2. Ensure the charging cable is securely connected: unplu...

    • Jackery Support
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Unable to charge from the outlet

    1. Explorer 2000 Plus
    2. Troubleshooting

    We sincerely apologise for the inconvenience caused.When charging your device via AC power, please ensure the following:1. Reset the devicePress and hold both the Power button and the USB button si...

    • Jackery Support
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Unable to charge from the outlet

    1. Explorer 1000 Plus
    2. Troubleshooting

    We sincerely apologise for any inconvenience caused.Please ensure the following when charging your device via AC power:1. Reset the devicePress and hold both the Power and USB buttons simultaneousl...

    • Jackery Support
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Unable to charge from the outlet

    1. Explorer 300 Plus
    2. Troubleshooting

    We sincerely apologise for the inconvenience caused.Please ensure the following when charging your device via AC power:1. Reset the devicePress and hold both the Power and USB buttons simultaneousl...

    • Jackery Support
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Unable to charge from the outlet

    1. Explorer 3000 Pro
    2. Troubleshooting

    We sincerely apologise for any inconvenience caused.Please ensure the following when charging your device via AC power:1. Reset the devicePress and hold both the Power button and the USB button sim...

    • Jackery Support
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Unable to charge from the outlet

    1. Explorer 2000 Pro
    2. Troubleshooting

    We sincerely apologise for the inconvenience caused.Please ensure the following when charging your device via AC power:1. Reset the devicePress and hold both the DISPLAY and USB buttons simultaneou...

    • Jackery Support
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes