Jackery Support
- Total activity 2205
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 1298
Articles
Recent activity by Jackery Support-
Can I merge multiple Jackery accounts into a single account?
We are sorry, but due to system limitations, it is not possible to merge accounts registered with different email addresses. Each email address is associated with a separate Jackery account. We rec...
-
What is the Recycling Service?
Jackery’s recycling service is currently available for Jackery portable power stations sold in the EU and the United Kingdom. Please note that solar panels and other accessories are excluded from t...
-
The solar power output is abnormal (too low, fluctuating, unstable).
We apologise for any inconvenience this may have caused you. The main reasons for reduced power generation from the solar panel are listed below: 1. Light intensity, amount, duration and installati...
-
4*245W Lightweight Solar Panel Basic Information
Model ARCTECH-L245L Dimensions 1102 mm× 1140 mm× 4mm Connection specification MC4 Compatible Weight (kg) 42kg,8.3kg pro panel Maximum power – Pmax (W) 245 Voltage at Pmax (Vmp) 42.4 ...
-
500 Wp Bifacial Rigid Panel (DM) Basic Information
Model DMxxxM10RT-B60HBT Dimensions 1950 mm× 1134 mm × 30 mm Connection specification MC4-compatible Weight (kg) 27,1 kg Maximum power – Pmax (W) 500 Voltage at Pmax (Vmp) 36,87 Curre...
-
450 Wp Bifacial Rigid Panel (JA) Basic Information
Model JAM60D41-500/LB Dimensions 1.762 ± 2 mm × 1.134 ± 2 mm × 30 ± 1 mm Connection specification MC4-compatible Weight (kg) 22 kg Maximum power – Pmax (W) 450 Voltage at Pmax (Vmp) 32...
-
500 Wp Bifacial Rigid Panel (JA) Basic Information
Model JAM60D41-500/LB Dimensions 1953±2mm×1134±2mm×30±1mm Connection specification MC4-kompatibel Weight (kg) 27,3 kg Maximum power – Pmax (W) 500 Voltage at Pmax (Vmp) 38,26 Current...
-
Flexible Solar Panel Set (200 W × 4) Basic Information
Model JAPV-L2000-EUA1 Dimensions 1172 mm× 1026 mm × 2 mm Connection specification MC4-compatible Weight (kg) 3.2 kg Maximum power – Pmax (W) 200 ± 5% Voltage at Pmax (Vmp) 34,71 Curr...
-
Navi 2000 Battery Pack Basic Information
Parameter JAKBA-BM2C20-2K-WOA1 Weight 21.40 kg SKU 21-0008-000222 Bare weight 19.44 kg Dimensions (W × D × H) 54.9 × 42.5 × 29.0 cm Bare metal packaging 270 × 445 × 270 mm IP Rating ...
-
HomePower Battery 2000 Basic Information
Parameter JAKBA-BM2C20-2K-WOA2 Weight 21 kg SKU 21-0008-000032 Bare weight 18.5 kg Dimensions (W × D × H) 58.0 × 34.7 × 28.8 cm Bare metal packaging 270 × 445 × 270 mm IP Rating IP65...