Jackery Support

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  • Unable to connect to WiFi

    If Wi-Fi connection fails, please follow the steps below to troubleshoot.1. Confirm Bluetooth connectionEnsure that the device is properly connected to your smartphone via Bluetooth.• During initia...

  • Unable to connect to WiFi

    If Wi-Fi connection fails, please follow the steps below to troubleshoot:1. Confirm Bluetooth connectionEnsure that the device is properly connected to your smartphone via Bluetooth.• During initia...

  • Unable to connect to WiFi

    If Wi-Fi connection fails, please follow the steps below to troubleshoot:1. Confirm Bluetooth connectionEnsure that the device is properly connected to your smartphone via Bluetooth.• For first-tim...

  • Unable to connect to WiFi

    If Wi-Fi connection fails, please follow these troubleshooting steps:1. Confirm Bluetooth connectionEnsure that the device is properly connected to your smartphone via Bluetooth.• For first-time se...

  • Unable to connect to WiFi

    If you are unable to connect to Wi-Fi, please follow the steps below to troubleshoot.1. Confirm Bluetooth connectionEnsure that your device is properly connected to your smartphone via Bluetooth.• ...

  • Unable to connect to WiFi

    If you are unable to connect to Wi-Fi, please follow the steps below to troubleshoot.1. Confirm Bluetooth connectionEnsure that your device is properly connected to your smartphone via Bluetooth.• ...

  • WiFi connection has been disconnected

    If you experience Wi-Fi disconnection or instability, please follow the steps below to troubleshoot:1. Check Wi-Fi signal strengthWeak or unstable signals are commonly caused by:• Excessive distanc...

  • WiFi connection has been disconnected

    If you experience Wi-Fi disconnection or instability, please follow these troubleshooting steps:1. Check Wi-Fi signal strengthWeak or unstable signals are commonly caused by:• Excessive distance be...

  • WiFi connection has been disconnected

    If you experience Wi-Fi disconnection or instability, please follow these troubleshooting steps:1. Check Wi-Fi signal strengthWeak or unstable signals are commonly caused by:• Excessive distance be...

  • WiFi connection has been disconnected

    If you experience Wi-Fi disconnection or instability, please follow the steps below to troubleshoot:1. Check your Wi-Fi signal strengthWeak or unstable signals are commonly caused by:• Excessive di...