Jackery's warranty does not cover:
Misuse, abuse, modification, damage caused by accident, or use for anything other than normal consumer use as authorised in Jackery's current product literature.
Attempted repair by anyone other than an authorised facility.
Any product purchased through an online auction site.
Jackery's warranty does not cover the battery cell, unless the battery cell is fully charged by you within seven days of purchasing the product and thereafter at least once every 6 months.
Customer Support: hello.eu@jackery.com
To obtain warranty service, please contact our customer service at hello.eu@jackery.com.
Jackery's warranty does not cover:
