AC (alternating current) adpater charging power is below nominal value

Fault symptom: AC can be charged, but the power is significantly lower than normal.

Troubleshooting steps:

① It is recommended to evaluate the power when the battery level (SOC, i.e., remaining battery level) is between 10% and 50%.

② Confirm that the original charger is being used.

③ After ruling out the above reasons, please contact the customer service staff for handling.