Processing Steps

Policy introduction:

I. Overview of Membership Policy

Details of the membership policy can be found and queried on the Shopify web page:https://account.jackery.com/index

It should be noted that the points activities and member benefits of various sites in the European market may have difference. Some product exchange activities can only be participated in for a limited time and are not valid for a long time. Therefore, the real-time information content of the web page shall prevail for the specific content.

II. Main Contents

Customers may be concerned about the contents of account registration, membership benefits, points earning and redemption, as follows:

1. Membership Benefits

   

   

   

   

   2. Use points

   [Redeem Coupon] (usually with lowest consumption limit; cannot be used at the same time with other discounts; only applicable to specific products; valid for 14 days after receiving or redeeming)

   Full discount coupon: valid for 14 days after redemption; cannot be used or redeemed at the same time with other discounts (including promotions, coupons, etc.); applicable to all products, except new products; enter the redemption code and corresponding email address at checkout to redeem it;

   Discount coupon: valid for 14 days after receiving; cannot be used or accumulated at the same time with other discounts (including promotions, coupons, etc.); applicable to all commodities, except new products, portable solar panels and refurbished products; with lowest consumption limit; paste the code and corresponding email address at the checkout to get;

   Gift voucher: with no lowest consumption limit; valid for 14 days after receiving; add the product to the shopping cart and enter the discount code at checkout to redeem it; paste the discount code and the corresponding email address at checkout to redeem it.

   [Redeem Gift Card] (redeem according to 100:1; face value: €10、€15、€20、€30、€40、€50; with no lowest consumption limit; valid for 14 days after receiving; one order can only use one gift card; applicable to all products; can be used with other discounts; can be sent as a gift to others);

   [Redeem Jackery Products] (valid within 14 days after receiving; this coupon is limited to one item; paste the code and corresponding email address at checkout to get)

   3. Get points

   Customers can earn points through Membership Registration, Email Subscription, SMS Subscription, Fill in Your Birthday, Extend Your Warranty, Shop and Earn, etc.

   

   

    

    

   

   

   4. Member Benefits Guide

   https://account.jackery.com/index/guide

   5.FAQ