Jackery Support
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Recent activity by Jackery Support-
Explorer 500 Basic Information
model_nameExplorer 500EU/Explorer 500UKBattery Capacity518.4 Wh Type of Battery UsedLithium-ion Battery Battery Cycle Life (Durability)500 cycles Type of Product Output CurrentPure sine wave Produc...
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Explorer 240 Basic Information
model_nameExplorer 240EU/Explorer 240UKBattery Capacity241.9Wh Type of Battery UsedLithium-ion battery Battery Cycle Life (Durability)500 cycles Type of Product Output CurrentPure sine wave Product...
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Unable to charge from the outlet
We sincerely apologise for any inconvenience caused.Please follow these steps:1. Try pressing and holding the DISPLAY button for 10 seconds to reset the unit.2. Always use the original charger supp...
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4*245W Lightweight Solar Panel Basic Information
Model ARCTECH-L245L Dimensions 1102 mm× 1140 mm× 4mm Connection specification MC4 Compatible Weight (kg) 42kg,8.3kg pro panel Maximum power – Pmax (W) 245 Voltage at Pmax (Vmp) 42.4 ...
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500 Wp Bifacial Rigid Panel (DM) Basic Information
Model DMxxxM10RT-B60HBT Dimensions 1950 mm× 1134 mm × 30 mm Connection specification MC4-compatible Weight (kg) 27,1 kg Maximum power – Pmax (W) 500 Voltage at Pmax (Vmp) 36,87 Curre...
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450 Wp Bifacial Rigid Panel (JA) Basic Information
Model JAM60D41-500/LB Dimensions 1.762 ± 2 mm × 1.134 ± 2 mm × 30 ± 1 mm Connection specification MC4-compatible Weight (kg) 22 kg Maximum power – Pmax (W) 450 Voltage at Pmax (Vmp) 32...
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500 Wp Bifacial Rigid Panel (JA) Basic Information
Model JAM60D41-500/LB Dimensions 1953±2mm×1134±2mm×30±1mm Connection specification MC4-kompatibel Weight (kg) 27,3 kg Maximum power – Pmax (W) 500 Voltage at Pmax (Vmp) 38,26 Current...
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Flexible Solar Panel Set (200 W × 4) Basic Information
Model JAPV-L2000-EUA1 Dimensions 1172 mm× 1026 mm × 2 mm Connection specification MC4-compatible Weight (kg) 3.2 kg Maximum power – Pmax (W) 200 ± 5% Voltage at Pmax (Vmp) 34,71 Curr...
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Navi 2000 Battery Pack Basic Information
Parameter JAKBA-BM2C20-2K-WOA1 Weight 21.40 kg SKU 21-0008-000222 Bare weight 19.44 kg Dimensions (W × D × H) 54.9 × 42.5 × 29.0 cm Bare metal packaging 270 × 445 × 270 mm IP Rating ...
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HomePower Battery 2000 Basic Information
Parameter JAKBA-BM2C20-2K-WOA2 Weight 21 kg SKU 21-0008-000032 Bare weight 18.5 kg Dimensions (W × D × H) 58.0 × 34.7 × 28.8 cm Bare metal packaging 270 × 445 × 270 mm IP Rating IP65...