Jackery Support
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Recent activity by Jackery Support-
Do bonus points expire?
Yes, Jackery points are valid for two years from the date of receipt. After this period, the points will be automatically deducted from the account. We recommend that you regularly check your point...
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Do bonus points expire?
Yes, Jackery points are valid for two years from the date of receipt. After this period, the points will be automatically deducted from the account. We recommend that you regularly check your point...
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When are points credited?
Points are credited in two cases:1. Task points (e.g. registration, subscription): Usually credited within 24 hours after completing the task.2. Purchase points: After the order has been shipped, t...
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When are points credited?
Points are credited in two cases:1. Task points (e.g. registration, subscription): Usually credited within 24 hours after completing the task.2. Purchase points: After the order has been shipped, t...
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What can points be used for?
Points can currently be redeemed for the following items:1. Vouchers (usually with terms and conditions, e.g. minimum order value or restricted product application);2. Gift cards (no minimum spend ...
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What can points be used for?
Points can currently be redeemed for the following items:1. Vouchers (usually with terms and conditions, e.g. minimum order value or limited product applicability);2. Gift cards (no minimum spend a...
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How do I earn Jackery points?
After becoming a member, you can collect points as follows:1. Completing the membership registration or activation;2. Subscribing for the first time to email and SMS notifications;3. Providing your...
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How do I earn Jackery points?
After becoming a member, you can collect points as follows:1. Completing the membership registration or activation;2. Subscribing to email and SMS notifications for the first time;3. Providing your...
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Can points be cancelled or refunded after redeeming a voucher?
Sorry, points cannot be cancelled, refunded, or changed after they have been redeemed. Please check your selection carefully before redeeming the points.
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Can points be cancelled or refunded after redeeming a voucher?
Sorry, points cannot be cancelled, refunded, or changed after they have been redeemed. Please check your selection carefully before redeeming your points.