We sincerely apologise for any inconvenience caused.
Even when Battery Saving Mode is set to limit charging between 15% and 85%, your unit may still charge fully to 100% due to one of the following reasons:
1. As part of Battery Saving Mode’s operational design, after ten consecutive Battery Saving Mode cycles, the device automatically permits a full charge (while maintaining discharge at 15%) to recalibrate battery capacity accurately. Once calibration is complete, Battery Saving Mode resumes automatically. This ensures precise remaining battery level readings.
2. Battery Saving Mode may become deactivated following certain settings-related actions. Specifically, Battery Saving Mode will be disabled if you:
• Reset the unit itself; or
• Unpair the unit from the smartphone app.
Please check whether either of these applies. If the issue persists, we’d be happy to assist further—please don’t hesitate to contact us.
Despite setting the Battery Saving Mode to charge from 15% to 85%, the battery still charged to 100%.
