Error code F9

We sincerely apologise for any inconvenience caused. Please follow the troubleshooting steps below:

When “F9” error occurs during USB-powered operation:
1. Please provide details of the connected device (product name, voltage, current draw, and power consumption). Ensure the device complies with the portable power station’s USB output specifications.
2. Verify whether the device charges normally using its original cable. Non-original cables may result in charging failure.
3. After disconnecting the device from the USB port, restart the portable power station and check whether power delivery resumes or whether the “F9” error is resolved.

When “F9” error occurs during operation via the 12V car socket:
1. Please provide details of the connected appliance (product name, voltage, current draw, and power consumption). Ensure the appliance complies with the portable power station’s 12V car socket output specifications (12 V / 10 A / 120 W).
2. After disconnecting the appliance from the 12V car socket, restart the portable power station and check whether power delivery resumes or whether the “F9” error is resolved.