Error code F9

We sincerely apologise for the inconvenience caused. Please follow the troubleshooting steps below.

F9 error when powering a device via USB output
1. Please provide details of your device (product name, voltage, current and power rating). Ensure your device complies with the portable power station’s USB output specifications.
2. Please confirm whether your device charges normally using its original cable. Non-original cables may not support charging.
3. After disconnecting the device from the USB output port, reset the portable power station and check whether power delivery resumes or the F9 error is resolved:
Press and hold both the Power and USB buttons simultaneously for 5 seconds. The screen will briefly turn off and then relight, displaying the battery percentage and other status information — this indicates a successful reset.

F9 error when powering an appliance via the cigarette lighter socket
1. Please provide details of your appliance (product name, voltage, current and power rating). Ensure your appliance complies with the portable power station’s cigarette lighter socket output specification (12 V / 10 A / 120 W).
2. After disconnecting the appliance from the cigarette lighter socket, reset the portable power station and check whether power delivery resumes or the F9 error is resolved:
Press and hold both the Power and USB buttons simultaneously for 5 seconds. The screen will briefly turn off and then relight, displaying the battery percentage and other status information — this indicates a successful reset.