Error code F9

We sincerely apologise for any inconvenience caused. Please try the following troubleshooting steps:

When “F9” error occurs while powering a device via USB output:
1. Please provide details of the connected device (product name, voltage, current draw, and power consumption). Ensure the device complies with the portable power station’s USB output specifications.
2. Confirm whether the device charges normally using its original charging cable. Non-original cables may not support proper charging.
3. After disconnecting the device from the USB output port, reset the portable power station. Then check whether power delivery resumes and whether the “F9” error has cleared.
– For Pro series units: Press and hold both the DISPLAY and USB buttons simultaneously for 10 seconds. The display will briefly show “8888”, then return to normal operation — the reset is complete.

When “F9” error occurs while powering an appliance via the cigarette lighter socket:
1. Please provide details of the connected appliance (product name, voltage, current draw, and power consumption). Ensure the appliance complies with the portable power station’s cigarette lighter socket output specification (12 V / 10 A / 120 W).
2. After disconnecting the appliance from the cigarette lighter socket, reset the portable power station. Then check whether power delivery resumes and whether the “F9” error has cleared.
– For Pro series units: Press and hold both the DISPLAY and USB buttons simultaneously for 10 seconds. The display will briefly show “8888”, then return to normal operation — the reset is complete.