Error code F9

We sincerely apologise for any inconvenience this may have caused. Please follow the troubleshooting steps below.

F9 error displayed when powering a device via USB output
1. Please provide the specifications of your device (product name, voltage, current draw, and power consumption). Ensure the device complies with the portable power station’s USB output specifications.
2. Please confirm whether your device charges normally using the original cable. Non-shielded or non-certified cables may result in charging failure.
3. After disconnecting the device from the USB output port, reset the portable power station: for Pro models, press and hold both the DISPLAY and USB buttons simultaneously for 10 seconds until “8888” briefly appears on the screen, then releases automatically to normal display — reset is complete.

F9 error displayed when powering an appliance via cigarette lighter socket
1. Please provide the specifications of your appliance (product name, voltage, current draw, and power consumption). Ensure the appliance complies with the portable power station’s cigarette lighter socket output rating (12 V / 10 A / 120 W).
2. After disconnecting the appliance from the cigarette lighter socket, reset the portable power station: for Pro models, press and hold both the DISPLAY and USB buttons simultaneously for 10 seconds until “8888” briefly appears on the screen, then releases automatically to normal display — reset is complete.