Error code F6

We sincerely apologise for the inconvenience caused. Please find below some troubleshooting steps.

When the “F6” error appears while powering electrical devices:
1. Please let us know the name, model, and rated power (in watts) of the electrical device connected at the time the “F6” error appeared.
2. To reset the unit: unplug all devices from the AC output ports, then allow the power station to rest for approximately two hours to cool down fully. Afterwards, press and hold both the Power and USB buttons simultaneously for five seconds. The screen will briefly turn off and then relight, displaying the battery level and other information — this confirms the reset is complete. Check whether the issue has been resolved.

When the “F6” error appears during charging:
1. Please verify your mains supply voltage.
If the household supply voltage falls below 200 V, charging will not commence.
In certain areas, voltage fluctuations may occur (e.g., lights flickering).
2. High-temperature protection activation
Prolonged use with high-power loads may cause internal temperatures to rise, triggering thermal protection and displaying the “F6” error.
→ Allow the unit to cool for approximately four hours, then attempt the reset procedure above before resuming charging.
3. To help us investigate further, could you please share a clear photo or short video showing both the entire unit and its display screen?

When the “F6” error appears while the power station is simultaneously charging *and* supplying power to connected devices:
1. Charging method
Please tell us how you are charging the portable power station (e.g., via AC mains socket, solar panel, or vehicle socket).
2. Output port in use
Please specify which output port (AC, DC, USB, etc.) is being used to power your electrical device.
3. Connected device
Please provide the name, model, and rated power (in watts) of the electrical device in use.