Error code F6

We sincerely apologise for the inconvenience caused. Please review the troubleshooting steps below.

When the “F6” error appears while powering electrical devices:
1. Please let us know the name, model, and rated power (in watts) of the electrical device connected when the “F6” error occurred.
2. Recovery method: Unplug the device from the AC output port, then allow the power station to rest for approximately two hours to cool down fully. Afterwards, perform a reset by pressing and holding both the Power and USB buttons simultaneously for five seconds. The screen will briefly turn off and then relight, displaying the battery level and other information — this confirms the reset is complete.

When the “F6” error appears during charging:
1. Please verify the supply voltage.
If the mains voltage is below 200 V, charging will not initiate.
In some areas, voltage fluctuations may occur (e.g., lights flickering).
2. High-temperature protection activation
Prolonged use with high-power loads may raise the internal temperature of the power station, triggering protective shutdown and displaying the “F6” error.
→ After allowing the unit to cool for approximately four hours, try resetting and resuming charging.
3. Request for further details
To help us assess the situation more accurately, could you please share a clear photo or short video showing both the full unit and the display screen?

When the “F6” error appears while the power station is simultaneously charging *and* powering connected devices:
1. Charging method
Please tell us how you are charging the portable power station (e.g., via AC wall socket, solar panel, or vehicle socket).
2. Output port in use
Please specify which output port (AC, DC, USB, etc.) you are using to power your device.
3. Connected device
Please provide the name, model, and rated power (in watts) of the device being powered.