Error code F6

We sincerely apologise for the inconvenience caused. Please review the following troubleshooting steps.

When the “F6” error appears while powering electrical devices:
1. Please let us know the name, model and power rating (in watts) of the electrical device connected when the “F6” error occurred.
2. Recovery method: Disconnect the electrical device from the AC output port, then allow the power station to rest for approximately two hours to cool down fully. Afterwards, perform a reset by pressing and holding both the Power and USB buttons simultaneously for five seconds. The screen will briefly turn off and then relight, displaying the battery level and other status information — this confirms the reset is complete.

When the “F6” error appears during charging:
1. Please verify your mains supply voltage.
If the household supply voltage falls below 200 V, charging will not initiate.
In some areas, voltage fluctuations may occur (e.g., lights flickering), which can affect charging performance.
2. High-temperature protection activation
Prolonged use with high-power loads may cause internal temperature to rise, triggering thermal protection and displaying the “F6” error.
→ Allow the unit to cool for approximately four hours, then attempt the reset procedure above before resuming charging.
3. Request for further information
To help us assess the situation more accurately, could you please share a clear photo or short video showing both the full unit and its display screen?

When the “F6” error appears while the power station is charging *and* simultaneously powering connected devices:
1. Charging method
Please tell us how you are charging the portable power station (e.g., via AC mains socket, solar panel, or vehicle 12 V socket).
2. Output port in use
Please confirm which output port(s) you are using to power your devices (e.g., AC, DC, USB).
3. Connected device details
Please provide the name, model and power rating (in watts) of the electrical device(s) being powered.