Error code F6

We sincerely apologise for any inconvenience caused. Please follow the troubleshooting steps below.

When the “F6” error appears while powering electrical devices:
1. Please let us know the name, model and power rating (in watts) of the electrical device connected at the time the “F6” error appeared.
2. To reset the unit: unplug all devices from the AC output ports, then allow the power station to rest for approximately two hours to cool down fully. Afterwards, press and hold both the Power and USB buttons simultaneously for five seconds. The screen will briefly turn off and then relight, displaying the battery percentage and other status information — this completes the reset.

When the “F6” error appears during charging:
1. Please check your mains supply voltage.
If the household supply voltage falls below 200 V, charging will not commence.
In some areas, voltage fluctuations may occur (e.g., lights flickering).
2. High-temperature protection activation
Prolonged use with high-power loads may cause internal temperatures to rise, triggering protective shutdown and the “F6” error.
→ Allow the unit to cool for approximately four hours, then attempt the reset procedure above before resuming charging.
3. To help us assess the issue, could you please share a clear photo or short video showing both the full unit and its display screen?

When the “F6” error appears while the power station is charging *and* simultaneously powering a load:
1. Charging method
Please tell us how you are charging the portable power station (e.g., via AC mains socket, solar panel, or vehicle socket).
2. Output port in use
Please specify which output port you are using to power your device (e.g., AC, DC, or USB).
3. Connected device
Please provide the name, model and power rating (in watts) of the electrical device being powered.