Error code F6

We sincerely apologise for the inconvenience caused. Please find below some troubleshooting steps to help resolve the issue.

When the “F6” error appears while powering electrical devices:
1. Please let us know the name, model and power rating (in watts) of the electrical device connected when the “F6” error occurred.
2. To reset the unit: disconnect all devices from the AC output ports, then allow the power station to rest for approximately two hours to cool down fully. Afterwards, press and hold both the Power and USB buttons simultaneously for five seconds. The screen will briefly turn off and then relight, displaying the remaining battery percentage — this confirms the reset has been completed.

When the “F6” error appears during charging:
1. Please check your mains supply voltage.
If the household voltage falls below 200 V, charging will not initiate.
In some areas, voltage fluctuations may occur (e.g., lights flickering), which can affect charging performance.
2. High-temperature protection activation
Prolonged use with high-power loads may cause internal temperatures to rise, triggering thermal protection and displaying the “F6” error.
→ Allow the unit to cool for approximately four hours before attempting a reset and resuming charging.
3. To help us assess the situation more accurately, could you please share a clear photo or short video showing both the entire unit and its display screen?

When the “F6” error appears while the power station is simultaneously charging *and* powering connected devices:
1. Charging method
Please tell us how you are charging the portable power station (e.g., via AC mains socket, solar panel, or vehicle socket).
2. Output port in use
Please specify which output port (AC, DC, USB, etc.) you are using to power your device.
3. Connected device
Please provide the name, model and power rating (in watts) of the device being powered.