Error code F6

We sincerely apologise for the inconvenience caused. Please find below some troubleshooting steps.

When “F6” error appears while powering electrical devices:
1. Please let us know the name, model and power rating (in watts) of the electrical device connected when the “F6” error occurred.
2. Recovery method: Unplug the electrical device from the AC output port, then allow the power station to rest for approximately two hours to cool down fully. Afterwards, perform a reset using the following steps and check whether the issue is resolved:
• Pro series: Press and hold both the DISPLAY and USB buttons simultaneously for 10 seconds.
If the display shows “8888” before returning to the normal screen, the reset is complete.

When “F6” error appears during charging:
1. Please verify the supply voltage.
Charging will not commence if the mains voltage falls below 200 V.
In certain areas, voltage fluctuations may occur (e.g., lights flickering).
3. High-temperature protection activation
After prolonged use with high-power loads, internal temperature may rise sufficiently to trigger thermal protection, resulting in the “F6” error.
→ Allow the power station to cool for approximately four hours, then attempt the reset procedure again before resuming charging.
4. Request for further information
To help us better assess the situation, could you please share a clear photo or short video showing both the unit as a whole and the display screen?

When “F6” error appears while the power station is charging *and* simultaneously powering a load:
1. Charging method
Please let us know how you are charging the portable power station (e.g., via AC mains socket, solar panel, or vehicle socket).
2. Output port used
Please specify which output port (AC, DC, USB, etc.) you are using to power your electrical device.
3. Connected device
Please provide the name, model and power rating (in watts) of the electrical device being powered.