Exchange
(1) As a rule, we do not accept exchanges due to personal reasons of the customer. Please be aware of this in advance.
(2) If the product is damaged or non-functional due to an error on our part, you can contact us by phone or email within "one month" of receiving the goods. In this case, we accept the exchange.
Costs
If the error is on our part (e.g., malfunction), there will be no cost to you.
We cover the shipping and return shipping costs.