In accordance with EU and UK regulations, you have the right to withdraw from the purchase within 30 days without giving a reason. Important notes:
1. The withdrawal period begins on the day you receive the goods;
2. The goods must be undamaged and complete (including all accessories);
3. Please contact our customer service team in advance to obtain a return authorization and the return address;
4. Jackery covers standard return shipping costs (within the warranty period); for returns outside the warranty period or returns made under the right of withdrawal where no defect exists, the customer is responsible for return shipping costs.
What are the key contents of Jackery's return policy?
